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Our Palo Alto Retail Store

Our retail store location:

429 S California Ave
Palo Alto, CA 94306-1832

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Read more about the store, including store hours

By Phone

You can reach us by phone at 650-325-2048.

Our customer service phone hours are Monday through Friday, 10 am to 5 pm. If you call outside of these hours, please leave a message with your name, phone number and a brief description of your question, and we'll get back to you as soon as we can.

Current time in Palo Alto is

By Email

Fill in the form below. When you've finished, click the Submit button.

Reason for Contacting (required)
First Name (required)
Last Name (required)
Email Address (required)
Re-enter Email Address (required)
Web Site
Zip/Postal Code
Order number
(for returns)

By Regular Mail

If you need to send something to us, our mailing address is below.

For returns and exchanges, please fill out the form above to obtain a return authorization number.

429 S California Ave
Palo Alto, CA 94306-1832